EU Regulation 261 (Passenger Rights)

If your flight has been delayed or cancelled and you choose to be re-routed as soon as possible, you may be entitled to the following:
• Meals and Refreshments that are reasonable in relation to the waiting time
• Two telephone calls or e-mails;
• Reasonable hotel accommodation where a stay of one or more nights becomes necessary;
• Transport that is reasonable between the airport and place of accommodation (hotel or other).

*Please note that the above care entitlements are not applicable should you choose to be re-routed at a later date at your convenience or if you choose to get a refund.

Information on Eu Regulation No. 261/2004