Rob Waller

Any accessories hired for the duration of your car rental (such as satellite navigation, roof bars, cycle carriers, child seats etc.) should be present in the vehicle when you come to collect it. I...

What are you doing to keep staff and customers safe from Coronavirus? Written by Mark Trevor | Executive sponsor In this blog post, Ocado Customer Experience Manager...

Yes. If you use any toll roads in your rental car, you are responsible for the cost, just as you would be when driving your own car.

Yes. You will pay a one-way fee if you pick your car up in one place and drop it off in another. We show this fee under each car's price. You will pay this directly to the car hire company when you...

Our car insurance covers you from the moment you collect your keys until you drop your car back after your rental.

If your flight has been delayed or cancelled and you choose to be re-routed as soon as possible, you may be entitled to the following:• Meals and Refreshments that are reasonable in relation to the...

Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU-...

  Regulation 261/2004 are common rules on compensation and assistance of passengers in the event of denied boarding, flight cancellations or long delays. EU-261 affects passengers departing from/ar...